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Tenant Knowledge Center  
Tenant Knowledge Center
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This page is a collection of frequently asked questions from tenants. Please select the topic you are interested in to view helpful information.

It is important to note that properties may have policies and procedures in place that differ from the guidance found here yet are still compliant with HUD guidelines.

This guidance is intended only for tenants within the PBCA housing portfolio administered by Assisted Housing Services Corporation.

The AHSC Contact Center is available to assist you with any questions related to the Project-Based Section 8 Housing Program.  Our knowledgeable, experienced representatives can be reached toll-free at 1-877-506-3552, English TTY:1-800-750-0750, or you may send an email to PBCAContactCenter@cgifederal.com.

Hours of operation are 8:30 am to 5:30pm (EST), Monday through Friday. Voicemails/emails received after 5:30pm (EST) will receive a response the following business day.  

The AHSC Contact Center cannot become actively involved in the resolution of legal matters such as eviction proceedings. If you require legal assistance, please contact an attorney or click here for a listing of Ohio Legal Aid offices.

**The pages and/or information contained in this section are for informational purposes only and do not replace HUD guidance**    

Frequently Asked
Freedom of Information
Act (FOIA)
Fair Housing and Equal
Opportunity (FHEO)
HUD Handbook 4350.3
Occupancy Requirements

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