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AHSC Operations During the Ohio Stay at Home Order

Monday, March 23, 2020

UPDATED – Stay at Home is now in effect for the entire state of Ohio. For more information, please read the Ohio order posted here -  https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home/public-health-orders/directors-order-to-stay-at-home.  The order states in part that:

 Stay at home or place of residence. With exceptions as outlined below, all individuals currently living within the State of Ohio are ordered to stay at home or at their place of residence except as allowed in this Order. To the extent individuals are using shared or outdoor spaces when outside their residence, they must at all times and as much as reasonably possible, maintain social distancing of at least six feet from any other person, with the exception of family or household members, consistent with the Social Distancing Requirements set forth in this Order. All persons may leave their homes or place of residence only for Essential Activities, Essential Governmental Functions, or to participate in Essential Businesses and Operations, all as defined below.

 Due to this, AHSC will be handling all processes remotely.  We anticipate no change in service level at this time.  To facilitate these accommodations and assure maximum availability, our staff are able to:

-        Securely work on any PBCA related work product remotely

-        Have access to their e-mail accounts and their office phones will be forwarded

In the past, Owners and Agents and HUD have been notified to send documents electronically if at all possible, and to utilize the main PBCA e-mail, AHSCOHIO@cgifederal.com, or fax line, 614-985-1375.  This will ensure the most efficient disbursement of information. 

 If you have any difficulty reaching AHSC staff during this period please call our contact center at 877-506-3552 and they will forward your message to the applicable parties.

 We appreciate your understanding and partnership during this crisis.  Updates will be provided as warranted.

Call Center-TTY–800-750-0750, Ohio: 877-506-3552 © CGI Federal  Legal restrictions and terms of use applicable to this site  Privacy.